Placed an order with Amazon a few days back and they sent it via a new service - A-1 Courier Services. They claim to have delivered it the next day, but that's news to me. They said they left it at the front door, but it wasn't MY front door. The only other package delivery service I ever had serious problems with was DHL; there's no excuse for not finding the right place -- Google Maps has a big yellow arrow pointing right at my front yard. My advice to you -- never use them for anything. If you find out that Amazon is using them and you have a similar story, you can leave your message here - there are 312 messages, mostly complaints, so far.